Free Support for Kicksecure
Donate
Three different support options are available.
Kicksecure has many users and a long tradition. Therefore many questions have already been asked and answered. There area a lot of free resources offered (see below) to solve your problems. If not consider Plus or Premium support.
Computer Security[edit]
- General questions about computer security can be discussed at Information Security Stack Exchange
.
General[edit]
- Documentation.
- Linux/Debian related questions are welcome [1] on Unix and Linux Stack Exchange.
- Add the kicksecure tag [2], which will alert Kicksecure developers and followers.
Qubes OS[edit]
- Documentation
- Enhancements and community bug tracker - Github Qubes Issues.
- Various daily questions and/or problems - Qubes Forum.
- HCL reports.
- Installation problems.
- Hardware compatibility problems.
- General, how do I...?
- Mailing lists and other Help and Support resources.
Additional Support Resources[edit]
For additional support resources, please press on Expand on the right.
VirtualBox[edit]
For general questions on VirtualBox configuration, settings, and troubleshooting.
KVM[edit]
General questions on using KVM.
Debian[edit]
Support resources ranging from beginners questions to Debian development.
- Support main page.
- Documentation.
- Wiki - Howto's, guides, tips....
- Forums.
- Mailing Lists.
- Bug Tracker.
OpenVPN[edit]
Any questions related to OpenVPN setup, configuration and technical issues.
Kicksecure Forums[edit]
- Kicksecure Policy of Kicksecure Website and Kicksecure Chat
- Limitations on Free Speech on Kicksecure Website and Kicksecure Chat
- Self Support First Policy applies.
- If an anonymous email address is needed for signing up at Kicksecure User Help Forums then click here.
- Posting Links for New Users
- Uploading Images for Support
Kicksecure Forum Best Practices:
- Avoid Oneboxing for Anchored Links
- Before Creating a New Thread
- Bumping Old Threads
- Clean Mediawiki Links
- Clickable Quotes
- Editing Best Practices
- FAQ
- Forum Feature Requests
- See Also
Other Resources[edit]
- Help others by subscribing to Kicksecure support channels.
- Premium Support.
Safety Advice[edit]
Warning: Be careful what you say, especially in public places that are archived!
What is said may reveal personal information such as:
- Location / IP Address.
- Personality.
- Skills, Aims, Goals.
- Personal Details.
- ...
To keep the IP address hidden, visit these websites anonymously over Tor, using either the Kicksecure or Tor Browser from The Tor Project. To delink questions from an existing email or OpenID, it is advisable to create a separate email address, OpenID, and user name/s just for this purpose.
Be careful with the advice received from public places. Always get a second opinion and do not run commands or perform steps which you do not understand. Never post any custom code or output that pertains to your system or onion service specifically.
General Advice[edit]
Tip: Please kindly avoid inventing new or idiosyncratic terminology whenever appropriate as this causes confusion. For example, please do not substitute "Debian testing repository" with "Debian test repository".
Self Support First Policy[edit]
The Kicksecure team is promoting the "Self Support First Policy". It is a policy, usually employed by small open source teams with limited resources. It means utilizing all of your options from public sources first, then search engines, already existing content and answers, then sources inside the forum and only then consider reaching out in the forum and through direct support.
Details on Self Support First Policy
Visit Self Support First Policy for a full explanation of this policy. Selected Details:
- Self support is often easier and more effective than suspected. It saves the user time and helps the developer team concentrate on improving the product
- Please Use Search Engines And See Documentation First and read the FAQ. Most questions have already been answered.
- Use the Kicksecure internal search engine and external search engines like DuckDuckGo and Startpage which the additional keyword "Kicksecure".
- Search the Kicksecure User Forums and issue tracker for the problem.
- If possible, search for a solution without the Kicksecure-specific part of the question, as it may have been answered in mainstream Linux fora.
- Check if the problem can be replicated in vanilla operating system environments like Debian
bookworm, Xfce. - See General Advice.
- See documentation introduction, user expectations, footnotes and references.
Premium Support[edit]
https://www.encrypted-support.com/
Footnotes[edit]
Unfinished: This wiki is a work in progress. Please do not report broken links until this notice is removed, use Search Engines First and contribute improving this wiki.
At Kicksecure we value freedom and trust, supporting Open Source and Freedom Software
ENCRYPTED SUPPORT LP,
2023
We believe security software like Kicksecure needs to remain open source and independent. Would you help sustain and grow the project? Learn more about our 10 year success story and maybe DONATE!